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March 2020

A message to Clients and their Advisers of Concept Group Limited concerning COVID-19

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As of 25th March 2020, the government of Guernsey has decided that the most appropriate course of action to combat COVID-19 is to introduce strict measures on staying at home and away from others.

Concept Group is implementing its continuity plans to meet these requirements and to enable it to meet the needs of its clients and their advisers.

The health and safety of our employees is also crucial and whilst a minimal skeletal staff will attend the office, many other staff will have remote access from home.

As a consequence, Concept expects to maintain customer service and meet its clients’ needs whilst minimising the impact of these new strict government measures, but recognises that service levels may be affected by matters outside its control or if it experiences significant client and adviser requests.

Concept notes that the government measures are initially short term but expects they are, in all likelihood, going to continue for the foreseeable future.  Concept will provide further updates as measures change or its policies adapt to these extraordinary and challenging times.

If you need assistance please do not hesitate to contact us, preferably by email to, responses to telephone calls is limited due to remote working.

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