This role reports to the Assistant Manager and the role necessitates a wide range of responsibilities and all staff will have a variety of duties. Responsibilities will include assisting the Assistant Manager and Manager with the day to day administration of pension schemes.

KEY RESPONSIBILITIES (Included but not limited to)

• Administration of all domestic pension schemes including occupational, international and local;
• Responding to client instructions, queries and requests within a timely manner;
• Proactively and reactively liaise with clients and intermediaries by telephone, email and written correspondence;
• Working closely with all internal departments and external parties to help deliver a first class service;
• Compliance with Anti Money Laundering and other Regulatory obligations including collation and upkeep of Client Due Diligence (CDD).

ATTRIBUTES AND EXPERIENCE

• Minimum 1 year experience within the pension industry or in a similar position;
• The desire to study towards a professional qualification;
• A strong sense of accountability, delivery and productivity;
• Good organisation and communication skills, both written and oral;
• Understanding knowledge of compliance and regulation;
• Accustomed to working as part of a team;
• Adaptable and self-motivated.

Salary will be commensurate with experience.